Quality Assurance

Hibiscus quality is decided on the drying mat, on the sifting table and at the laboratory bench — long before a container is sealed. Here is how we control it.

Our Approach

Specify. Sift. Test. Document. Repeat.

We do not rely on the phytosanitary certificate alone. Quality is built through a sequence of checks, each catching problems that would be expensive to find at your border or your factory.

Every order starts with a written specification: grade and format, colour, admixture, moisture, ash and the food-safety limits of your market. From there our team applies checkpoints at buying, on intake, during sifting and at bagging. An accredited laboratory analyses each lot, the Nigeria Agricultural Quarantine Service inspects it and supervises fumigation before export, and we actively support third-party inspection by the buyer's nominated agency.

  • Written spec per contract
  • Farmer-group selection
  • Drying & storage supervision
  • Intake moisture, colour & admixture
  • Sifting & hand-picking to spec
  • Laboratory analysis per lot
  • NAQS inspection & fumigation
  • Loading photographs & report
Dried hibiscus calyces on a sifting table with a moisture meter and sample tray in front Hibiscus calyces drying in the sun
Quality Checkpoints

Six Stages of Control

1. Farm & Harvest

We buy from farmer groups that harvest calyces at full colour, de-seed cleanly and dry on mats, racks or tarpaulins. Calyces dried on bare earth pick up the sand, dust and moulds that cause rejections.

2. Intake Check

Every lot arriving at the warehouse is checked for moisture, colour, admixture, live insects and off-odours before acceptance. Damp or infested lots are rejected or re-dried and treated before entering stock.

3. Sifting & Sorting

Vibrating screens remove seeds, dust and broken pieces, aspiration lifts out light trash, and hand-pickers remove stems and foreign matter. Grade A, Grade B and cutting stock are separated at this stage.

4. Laboratory Analysis

Representative samples from each lot go to an accredited laboratory for moisture, total and acid-insoluble ash, microbiology and — as your market requires — multi-residue pesticide screening and heavy metals.

5. NAQS Inspection & Fumigation

The Nigeria Agricultural Quarantine Service inspects bagged lots for quarantine pests, supervises fumigation by a licensed operator and issues the phytosanitary certificate with the declarations your destination requires.

6. Loading Inspection

Bag counts, weights, container cleanliness, lining and absence of live insects are verified at stuffing. Photographs and a loading report accompany the shipping documents.

Parameters We Specify

What the Numbers Mean

The parameters that define export-grade dried hibiscus, and why each one matters to your process and your border authority.

ParameterWhat it tells youWhy it mattersMethod
Whole-calyx content / purity% of sound whole calyces by weightWhat you are paying for; defines Grade A vs Grade BSieve & hand-pick analysis
Admixture / foreign matterSeeds, stems, sand, dust, other plant materialProcessing loss, cup clarity, contamination riskVisual & sieve
MoistureWater content of the calyxAbove limit, flowers mould and darken in transitOven method / calibrated meter
ColourDeep red / burgundy vs brownishInfusion colour and freshness; brown means old or rain-damaged stockVisual vs retained sample
Total & acid-insoluble ashMineral content and sandPharmacopoeia and tea-industry purity limitsGravimetric, accredited lab
MicrobiologyTPC, yeast & mould, E. coli, SalmonellaMandatory food-safety limits in EU, USA and MexicoISO methods, accredited lab
Pesticide residuesResidue levels vs. MRLsEU MRL, EPA tolerance and COFEPRIS complianceMulti-residue screen (LC/GC-MS)
Heavy metalsLead, cadmium, arsenic, mercuryContaminant limits for herbal infusionsICP-MS, accredited lab
Live insects / khapra beetleInfestation at inspection and loadingQuarantine pest — grounds for rejection, especially in MexicoNAQS visual inspection & trapping
Guaranteed values for each grade are published on the individual product pages once your own laboratory results are entered. Keep a current NAQS phytosanitary certificate, fumigation certificate and laboratory analysis on file for every grade you market.
Independent Verification

Third-Party Inspection Welcome

For first orders, letters of credit or large programmes, many buyers appoint an independent inspection company. We welcome it. Agencies such as SGS, Bureau Veritas, Intertek and Cotecna can be engaged to draw samples, perform admixture and moisture analysis, send samples to the laboratory, verify weights and bag counts, and supervise fumigation, container stuffing and sealing, with testing to the standard you specify.

We coordinate access, scheduling and sampling with the inspector and build the inspection, fumigation and laboratory timeline into the shipment plan so that it does not delay the vessel booking. Inspection fees are normally for the buyer's account unless otherwise agreed.

Sampling & admixtureMoisture & colourLab dispatchWeight verificationFumigation witnessStuffing supervisionSealing & photographs
Supervised loading of hibiscus bags into a lined export container
Dry hibiscus flowers in PP bags stored on pallets in a ventilated warehouse
Condition in Transit

Protecting the Flower Between Lagos and Your Factory

Dried hibiscus is hygroscopic and attractive to stored-product insects: too much moisture and it moulds and browns; any surviving infestation multiplies in a warm container. We ship only flowers at or below the contracted moisture, fumigate bagged stock and the stuffed container under certificate, line containers with kraft paper and stow bags away from the walls and roof.

We recommend buyers inspect and ventilate promptly on arrival and store below 25 °C away from light to preserve colour. These practices protect your cargo, your infusion quality and your delivery schedule.

Let's Talk Business

Have a Specification to Meet?

Send us your target cleanliness, moisture, colour and food-safety limits. We will tell you plainly which grade meets them and how we will prove it.

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